it's been about a couple of months since my last blog about the global mute system, and here's another one, in the same format as the last.
"This post is perfect evidence the system is only being abused and use as a way of vengeance rather than as stopping harrassing people. Hopefully this will show as proof to the devs this community can't handle this mute system, as it is only being used as a tool by the evil, the ones its supposed to be used against, to ban regular players. Bad sportsmanship is the definition of the internet and something that one needs not care about until they actually have a name to defend. This is an online game used for people to knock of steam, if after a 1 hour slugfest one gets punished for using one word playful mudslinging then the system is severely broken. Sad part is, the people that are "offended" stop caring the second they hit the "Find Match" button, meanwhile the player with 200 commendations and 2k hours and games played gets banned for 24 hours.
System is only being abused, and its by the worst offenders in our community." - dan_legend
"Ah yes and where is the moral authority and thought police that decides when we need to shut up?" - obro
"I think your numbers are off but you are correct in your general analysis of the situation. They are performing some sort of communication genocide where they are killing all who would get the commendation for 'Teaching' along with all the 'Communication Abuse' players.
I propose a test, see how many there are that are having more 'Commends' for 'Teaching' than 'Forgiving' and are being muted. It must be significantly higher than the reverse. This new system is adversely affecting an important part of the DOTA 2 population. The very players that would likely make very effective coaches for the Coaching System that has still not been implemented yet are prevented from Teaching or in some extreme cases purportedly, from even Leading." - hoveringmover
"ALL non-self-inflicted censorship is bad censorship, there has been a mute feature in dota 2 for well over a year, USE IT, if you don't like foul language or something or another, MUTE THEM. Don't fore draconian censorship on others, free speech only needs protecting when someone else does not like what you are saying. You can turn off your TV, turn off your radio, leave if you hear someone preaching what you don't like, there is a mute button, USE IT. But do not ever force censorship on me.
Not to mention the blatant abuses this system has been subjected to. I have a KoTL who was trolling me with his ult, bringing me into team fights that were lost when I was farming as a hard carry, and I disabled ally assist and told him "too bad you abused your ult too much," him and his friend reported me for chat abuse and I was banned from comms the next game. I was perfectly civil the entire game and even after it was blatant that he was abusing his abilities I didn't curse him out and I WAS STILL CHAT BANNED BY A TROLL." - addyftw
"The communication ban feature has utterly ruined my ability to play support
It's hard enough to rally random strangers to complete an objective or listen to you when the ability to communicate is available. People who play this game tend to take advice as pure criticism of their ability and overreact while throwing out your words entirely. If someone can at least hear me, something will change.
Earlier today I became quite flummoxed with a player who refused to listen and cost us the game. This got me a few reports and now I can't communicate with anyone.
Support heroes rely entirely on their ability to communicate, they call the shots early game and control how the entire game will play out. Without a mouth, I have to sit there and hope the dominoes fall the right way. Because of my recent ban, I have to watch teams fail and die horribly because they make simple and correctable mistakes I could have prevented with a quick word or two. Telling a teammate to use one of his abilities, reminding teammates of valueable items needed for defeating the specific group of foes, being able to organize people around you for smoke of deciet or so you can plant wards in neutral or enemy territory: all these abilities, Gone.
I can't help any newer players, I can't teach anybody how to be better, I can't lead teams to victory, I can't even show friendliness or kindness to people. Instead I feel like I've been bound, gagged, and forced to watch my squad get butchered before my eyes before I get killed.
The worst part (and I've been guilty of it too) is that when you try to ping frantically to people in hopes your point might somehow get across, do you know what they say? 'Use your voice moron, I don't speak ping' 'Dammit, talk to me and stop pinging' 'Communicate you bastard or we can't get anything done with that fucking noise all over the place' and as a result, they progress to the point of flaming and start throwing the blame to everybody. I then have to report them for the same thing and the cycle continues.
A brief fit of anger because a player caused my ban, the ban continued it to this point, and the games I've tried to play have caused others to get angry and possibly banned. You've created a cycle of anger and have ruined many people's games.
It's utterly ruined my fun and desire to spend any money on the dota store in the future.
I'd seriously rather be in low-priority.
I used to buy keys twice a month, once when the new crate came out and once before it expired. I will no longer be spending any money on dota 2 until this massive breach has been fixed. Dota is a game of communication and now I can't play it.
Also, steam community access doesn't work anymore from in game in dota 2. shift+tab does nothing now, get on it." - teddyras
"All my reports are false reports, so I would never report an actual flamer and only report someone who offended me in some other way. Last one I did was the very best invoker I've ever played with.
Yeah, assuming he's a nice guy I'm wasting my report, but it's my report to waste. If he shows a history of this kind of behavior, I guess he'll eventually get what's coming to him." - tehadambomb
"I was playing a game the other night and being Canadian was playing on North American servers. I join que and get into a game with 4 portuguese friends all speaking their own language. I asked them and I am going to quote myself here "Hey guys can you please speak English I don't understand you" exact words. They switched to English long enough to call me racist and to tell me they're going to report me and now I am muted for 24 hours..... WTF?!? For what asking them speak English which clearly they could?
This is the worst reporting system I have seen in my 18+ years of online gaming. I would rather have low priority then be completely alienated from my team and don't feed me that you have pings and chat wheel shit because it's not enough. So easily exploitable it's complete bullshit. Valve you need to start listening to your players because you are quite simply ruining dota and running it into the ground." - Dedone
"Not now, they fixed the fact that you could report people you never even met
but still you can get a player muted for thousands of non valid reasons:
- You didnt like him
- He mid and you wanted to mid
- He picked a hero you dont agree he should have pick
- He didnt make the item you think he should
- He plays like a noob
- He doesnt speaks english
- He speaks english but you dont like his accent (Obviously foreigner)
- He owned you (Enemy team)
- He called you "Feeder" once (When you had 21 deaths 0 kills)
- He asked you to buy wards because your hero is the only support in the team
- He told you that build sucks for that hero
and countless others
It also makes me wonder: If they didnt even THINK to limit the reports to people you have ACTUALLY interacted with....not until people made videos of them abusing the system like that and laughed at it in the forums....how well made could this mute system actually be?" - Shmendrich
"arosian, believe me, most of us are polite IRL. but in the game, just like IRL, some people deserve politeness, others don't. being polite with an ignorant who doesn't care about you is a waste of time (even though Valve clearly disagrees here). i'm not mother theresa and i didn't make a purpose in life from bringing love and understanding in this world. i don't have an issue with bad people as long as i don't have to suffer from their mistakes.
@nadaga: mate, every human being has a limit as to the amount of frustration they can withstand. IRL you will sometimes see colleagues who shout at each-other in the office, people who may do that in a public place, at home, anywhere you can think of. do you honestly think that the majority of the banned people here rage in every single game? if someone does something wrong and ruins your efforts from the past 40 minutes, or - even better - ruins them from the first minute of gameplay, how do you suggest i deal with that? people have different characters, i speak my mind. I don't have anything against a banning system, but this inquisition-like manner of banning people because they curse is not just stupid, it's downright abusive. sure you can ban people, but 1. make a difference between flaming as a reaction to a mistake and flaming for fun, 2. show the players how it happened (make it public if you want), 3. give them the option to appeal it, maybe (just maybe) the admin was wrong. This is a sound banning system, not the "thing" we call global comm ban in Dota 2." - CruxMatris
"Haha, that gave me a good chuckle man. They don't separate sht, what ever reports you get, you get. I report people for what ever I feel like and submit it as communication abuse (ex: someone picking jugg) and I get thank you notices LOL." - evilcloud5
"That self-evident truth is just a self-interpretation of the reality without proof, aka false accusation.
Tone is irrelevant my friend, since someone can call you something very big with a beautiful tone, even with a pretty smile
Main point is that you cant totally blame someone for something that you don't know he did and make accusations based in suppositions.
Oh, and you can apply it to every single member of the forum, but specially is something that a moderator doesn't have to do with the members on the forum where he does his functions.
But is all right, you can think different, people think and believe things all the time everywhere, luckily beliefs and thoughts doesn't change reality. " - Arcady
"-"Help!" Ping Top
I play in High, been muted 2 weeks, can't care less, you can play being muted, you can win being muted, you can communicate 90% of the time being muted, you just have to think how to do it, problem is most people don't care and just play carry all week
PS: btw I just lost 3 games in a row because one or more on the team were "doing whatever with no regards for the 4 other players on his team" and neither of them were muted" - knurlhelm
"Mute for no reason.
It's true, I used to flame and get mute, but I got tired of not being able to tell people to take courier, or choose my lane or guide them to come and gank.
So yes I'm being honest, I used to insult, but I didn't ever since the last mute, and now I'm getting annoyed by the fact that this time I did nothing and I have 168h of mute on my account..." - Thaz
"i gave fb, blamed the guy on my lane for not participating properly in the fight that caused my death.
i flamed him whole game, trolled in fights he took part.
game ended, and i reported him.
and valve thanked me for making the community a better place for the rest of us. *clap*" - smurf
"yeah the mute system is pretty broken
me: gank mid pls
me: be more careful pls
him: fuck you you are in the safelane. report this cunt. he needs a muzzle
next game - im muted. cool valve" - Mudblood
"Sometimes I just can not understand what developers thinking are ???
I assure you that at ALL games from Russia and EastEurope regions there are VERY MUCH swearing !! (suppose from USA and Latin regions too)
And for some players it is no importance is there are a reason for swearing or not - they just swear and violate other players all the time.
Underside of this is absence of ingame possibility to tell/announce to really bad players (stupid noobs) to stop spoil the game or feed enemies - only possibility is a swearing.
Also only 2 reports per week is really fkng potetic, you can read more about it at those threads:
So all this reveal in game problem with ChatBan system - there are not enough reports to ban all swering players but also there are no another possbibility to tell noobs how they fkng stupid that just chat swearing.
I hope developers not so stupid as fkng noobs and can realise that.
So I suggest to DISABLE CHAT BANS AT ALL. Just add easy option for ingame personal voice disabling - to also disable text chat from this player (except auto teammates text)!!! This easy option solve all problem !!! Who dont want to hear/read swearing - he will not !!! So its no need any chat bans including many wrongful bans any more !!! Each player can easy decide whom he wants to hear and whom not !!!" - Femidion
"Even Gandhi would've been muted under this absurd automated system." - Cataxu
"Got rage mute on 48 hours after 21-1 kills
Hi Developers. I want say about mute system. Its not good solution because if people in rage sent report and good players have ban chat. I with my frends play today on riki. And have 20-1-6 stats
In mid game i have message from other team like "Report on riki" i ask why reason and hear answer - something like "because u play on imba hero". After this match i have mute on 48 hours. Previous ban i have for same reason. Yes i play to much time on Riki but people, its not my problem if u cant buy wards and gem with dust.
U can watch replay if u not belive me. I upload screenshot with this match ID and u can check replay. How i can at this moment communicate with my friends in game? Need use other soft for this action, its very stupid.
Please remove ban if possible and make changes in report system. Its not right if good players have punishment." - OVERIX
"I was just muted for the first time
Previously I mostly laughed at the other post about a lawsuit that made the rounds on reddit, and thought no this guy must be a giant dick bag. Recently I have noticed about 30% of my friend list is muted, many of whom are not people who are verbally abusive in game.
I have 70+ friendly commendations, nearly 50+ leadership commendations.
I'm sure it was for the last game I played, we had a silencer and NP go carry with no support as the last two picks. Silencer was in the wrong lane based on what our comp was and not responding to any communication, ie: "go top", he was last hitting creeps denying farm to our hard carries, and refusing to purchase support items, and then did not use his ulti the entire game. He may well have been muted as he did use the macro wheel, to suggest I as lycan buy wards. And to use "well played" as a troll whenever anyone on the team died, but even if he was muted he was just trolling our team.
The entire team raged at him, and the other team reported him as well for functionally ruining the game.
I definitely cursed some but I believe one has to be 13 years old to have a steam account which would make everything I said acceptable in a PG13 movie, I definitely wasn't polite, but here Valve is basically telling me I'm not allowed to be angry at someone who has wasted an hour of my life and 8 others. I've spent about 1,000 dollars on DOTA 2 todate, and just quit my 12th game ever out of 1,600 games because muting makes it unplayable.
I know that you are doing quite a bit of heuristics on new user data to determine the success of your muting policy. I hope you also take a look at what muting a customer does to their buying habits because you just lost any potential future income from me.
One really really pissed off customer, who used to have nothing but positive things to say about valve." - sourbrew
"This. This is what happens when you get stuck with 4 egotistic people who think everything belongs to them. They claim lanes even when there are better lanes to work with, they claim runes are theirs, they swear and insult you when you take the runes and then report you, they mess with the courier so you can't use it and drop your items from the courier somewhere else, they don't help you and wait until you die before using their spells because you took one of "their" runes. Then what happens? You end up being the one muted and banned even though you didn't do anything in retaliation, or at best nothing happens to you but nothing happens to them either and they repeat the same thing with others.
Face it, Dota 2 has one of the worst moderation system I've ever seen. It has one of the worst community as well and they bring it with them to Dota sites and forums. Makes it very unenjoyable." - Wrolf
as you can see, there is a lot to be displeased with in regards to the mute system. sure, valve claims they are trying, but it is obvious that they aren't trying hard enough. there might be some good things to come about in regards to this mute system, but it is surely annoying at times, and we're in need of a lot of fixes. they fail to realize fatal flaws with their mute system and pass the results off as acceptable while they are completely unacceptable. the facts stand against valve as lazy and incompetent workers, and that's being nice.