Almayce, first of all I'd like to thank you for making a topic. And this is for everyone, please make a post on our official board:
Ranked Gaming Client
In the suggestions category, on how you would like to see the votermk command redone. I know it has to be redone, I'm still looking for suggestions how this should be done. The more opinions, the better.
So Almayce, it'd be great if you could use the MyMGN forums aswell, it keeps the ideas together. When people make rage topics, I think that is a good thing, tough I'm sure many others would disagree with me. It shows that you care, and you have definitely put some thought into writing your posts.
I'm Sir Rogers, the creator, and currently only developer of RGC. I'm always looking for user feedback and I'm improving RGC according to user suggestions. I am well aware that the situation in public isn't at its best. I have a great matchmaking system in mind which would solve all of the problems, the issue is that the system is quite complicated and it would take me at least half a year to code alone. So I have to focus on other things first.
The client itself needs more upgrades: account management (name/pass change), clan management (more clan options), reconnect, advanced statistics and many more things.
The easiest solution for me was to leave public be public, we do moderate on heavy cases, but as the staff is small and things are changing a lot, the public is rather loosely moderated. People who intentionally ruin games are of course not wanted and we take care of them when reported. About leavers, as there is currently no reconnect, a lot of people get short, genuine, internet failures (sometimes not more than 1-2 seconds) which is enough to get a disconnect inside wc3. It's not very tolerant towards internet failure.
I am however working hard on reconnect. The thing about Ranked Gaming Client is that I started working on it because there was no good alternative or DotA players such as myself at the time. I absolutely hate Garena with a passion, I think that they're money greedy bastards and they are delivering a bad service and a bad platform. If their client was working fine, I wouldn't mind at all. This is something nice about RGC, I think that there maybe some weird crashbugs related to the Windows UI, I don't think it's my code. My RGC has crashed once in 6 months. Sometimes when I do patches, I introduce bugs, but they are fixed asap. I am constantly working on RGC, 24/7 to be exact, to make it the best gaming platform for DotA and other games in the future.
Actually I'd like it to be the best gaming platform in the world, I guess I just gotta work harder. There are private channels, separate communities, where you can find games of greater quality. It was the easiest way for me to solve the game quality problem. There will be a better public system, I just cant say yet when. There will also be LAN/playerhosting at some stage. How that will look like, I don't know yet either. I will probably try to make an improved service, maybe show users statistics about hosts. How many games they hosted, how many of those games the host disced, maybe some peer feedback system on hosts. I don't know yet, all I know is when I try to make something, I'll do it to the best of my ability. I'm a very dedicated and passionate person, and I absolutely hate when something is done at a poor quality. Well so much about me, you can help by posting on the forums, commenting what you don't like and get other people to post aswell.
RGC doesn't have it's own website/forums or even a donation system yet, and it's been running for 14 months now. My priority is on the quality of the client and I will sort out the others things as they come along.
I hope this answered some of your questions.
I'm looking forward to hearing from you.