Threads like this make me smile. 9/10 of the negative "feedback" comes from users who are banned for various reasons. 9/10 of those bans are completely self inflicted.
the unfortunate 1/10 who actually thinks negatively about our platform saddens me though. But just like with everything in life, there is simply no way to please everyone all at the same time. If you are willing though then send me a pm or open a thread in our forums. Constructive criticism is always
I read every single pm i get. Usually this lands at around 50-200 a day. i can't read all of them within 24 hours but i guarantee that it's within 3-4 days.
If i haven't replied to someone it's because it really wasn't worth my time. The majority
of pm's i get look like this:
I have a dota2 key (already installed), but I can't play dota 2 on your site, do I need to be in Vouch-League to play it?
Would be awesome if I could play dota 2 on DLG :X
No subject title either.
Essentially what i'm saying is that my in-box is spammed with utter bullshit that could have been answered by a monkey with some basic reading skills.
Sometimes i do however read a message and not reply to it directly because i get distracted. Later on it gets lost. Usually due to it not having a subject title so that i can find it easily again later.
If you spent 5 minutes writing up a proper mail with proper content and a proper subject i will guaranteed answer it. the 3000 replies i have made this year alone speak for that.
I do ignore a lot of pm's though. Especially now since as Ali pointed out both myself and Emmeran are in Beijing until after new years. We don't have the time to micro manage atm. Once we are back home we will continue as we always have but you can't expect us to be handling supports 24/7 while managing the staff, while managing our business side, while managing the leagues, while managing the player contacts and platform contacts, while managing the media content, making sure the servers are running smoothly, while developing and coding new functions, while <essentially this list goes on indefinitely> .
I expect people to spend at least the same amount of time to explain themselves or research their problem on their own as they expect me to spend helping them.
In your particular case AriStar
you didn't bother reading my sig even once in the last 2 months huh...
Aussie's Profile - DotAlicious Gaming!
Go check it...